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Crest

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What is your customer experience with Crest?

Crest Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Crest has 2.2 star rating based on 17 customer reviews. Consumers are mostly dissatisfied.

  • 50% of users would likely recommend Crest to a friend or colleague.

  • Rating Distribution
  • Pros: Crest is a great toothpaste, Good toothpaste, Whitening.
    Cons: Almost liquid taste is horrible, More in a toob, Packaging and amount of toothpaste.

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Media from reviews

Crest - Empty New Tube of Credt
Crest - Full Refund on both productCrest - Full Refund on both product - Image 2Crest - Full Refund on both product - Image 3Crest - Full Refund on both product - Image 4Crest - Full Refund on both product - Image 5Crest - Full Refund on both product - Image 6
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Eilee Soy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Different toothpaste

I don't know why you had to change the crest baking soda & peroxide toothpaste. We haven't found anything we like as well.

We've used the same toothpaste for so many years. We're very disappointed.

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AdrianL M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Full Refund on both product

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Contains 2 confidential files for company representatives

I ordered these two types of toothpaste and they both came defective, opened, and unsealed. I'm asking for my full refund on both.

I'd hate to have to leave a negative review.

Item 1: Crest 3D White Advanced Teeth Whitening Toothpaste, Radiant

Mint, 3.3 oz, Pack of 3

Item 2: 2 pack Crest Fluoride Cavity Protection Toothpaste, 8.2 Ounce Regular Paste, Bulk Toothpaste, Prevents Cavities Before They Start. Plus 1 Basicos Microfiber Cloth.

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Loss:
$30
Pros:
  • Crest is a great toothpaste

Preferred solution: Full refund

User's recommendation: Avoid

1 comment
Niomi Nfp

Lawyer will contact you.

Cheryl W Eux

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Empty New Tube of Credt

Crest - Empty New Tube of Credt
Contains 1 confidential file for company representatives

I opened a new tube of Crest 3D and pressed on the tube, but mostly air came out. The tube is almost half empty.

I cannot afford a half empty tube of Crest. The code on the box is: 307721****.

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Loss:
$5
Pros:
  • Whitening
Cons:
  • Product quality

User's recommendation: Check your tubes and make sure they are fully filled.

Syanna Cha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lehigh Acres, Florida

Toothpaste size not what you say

I think that the company didn't take into account that consumers would check the amount of product they were getting in the tube's. For myself and NY family, I can tell you that it is a lot less than statedmuly

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User's recommendation: My money back. I have kept a few of the tubes

Syanna Cha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lehigh Acres, Florida

Toothpaste size not what you say

The company is not helping. I just went through listing all my concerns and grievances and was shuttled off to another company that had nothing to do with toothpaste. Boycott

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User's recommendation: Boycott

Tacara Vtg

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Verified Reviewer
| map-marker Manchester, Connecticut

Ruined a good toothpaste!!!

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Bought my usual brand Crest Baking Soda & Peroxuse, no longer green mint stripe. Doesn't leave your mouth feeling minty fresh like before.

Now like soup, not paste. Just oozes out at a fast rate so you lose a lot of product. So so disappointed they ruined a good product thative used since it first came on market. Tried a few other Crest.

Wasted money. Off to another brand after 65+ years of Crest.

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Anonymous
map-marker Ravenna, Ohio

Completely dislike the new plus formula!!!

I have been a Crest user my entire life , now I'm looking for a new brand. I've used their baking soda peroxide paste for years.

And now my teeth aren't as clean, the paste is different and just not good.

And on a side note, the tube is terrible, you can't roll it up anymore. Totally dissatisfied!!!

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Shirley P Smn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

Advertisement when woman picking her teeth

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Gross advertisement

Woman sticks her fingers into a dirty mouth and grimaces

I am sure she touched everything around her

Its like someone flossing at an expensive restaurant

God that advertisement is gross!!!

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User's recommendation: Don’t hire that advertising agency

linda k Pxh

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marblehead, Massachusetts

Poor quality

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Crest - Poor quality

Crest white strips DONT whiten!!! I used entire box for my upper teeth only because I wanted to see a difference and there was absolutely NO difference in color change at all.

I will not buy this product again. I thought it would have improved over the years but has not!

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User's recommendation: Try for yourself by using entire box on upper teeth only to see if you notice a color change at all

Joleen E Xns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have bought recently Crest cool mint gel toothpaste & within just a few squeezes of the tube the side opens up & toothpaste comes out all over my hand! Guess I will be switching brands!

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I have used Crest toothpaste for probably 50 years now. After having the 2nd tube burst open along the seam side, I don't want to waste my money on another tube breaking open after only a few times of using it!

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Loss:
$11

User's recommendation: Good luck of not having the tube split open!

Melody Auq
map-marker New Milford, Connecticut

YOUR TUBE STINKS

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I have used Crest all my life and buy it now at Costco. Your tubes stink and are so THIN AND PRODUCT LESS AND HARD TO GET OUT BECAUSE TUBES ARE SOOOOO BAD, THINK AND NON FLEXIBLE.

I will change my brand after I finish the Crest I bought at Costco.

I never had this problem or thoughts. You made a mistake changing the tube.

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1 comment
Guest

If you stick the tube between your but t cheeks, it's easier to squeeze out of the tube.

Lynn N Mkd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Crest plus changed to liquid

I have bought Crest whitening for years. This time I got Crest plus whiting and its almost liquid and got all over my clothes. This is too expensive for this liquid I cant use.

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Cons:
  • Almost liquid taste is horrible

Preferred solution: Coupon for Crest Whitening not the Plus kind. I can’t find receipt.

Trish R Fna

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker West Lafayette, Indiana

Surprised

I really like the charcoal toothpaste Crest offers, and my teeth are pretty white. However, the last tube I bought, just a few weeks ago, is only half full.

It was $5.00!

How disappointing. I won't be buying 1/2 tubes of toothpaste anymore.

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User's recommendation: Dont buy 1/2 tubes of toothpaste

Michail Gxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Terrell, Texas

Quantity

My wife and I have been using crest for a long time. For the past couple of years I have noticed air pockets in the tubes.

This morning I opened a new tube an more than half of the tube is nothing but air. What did yall do, hire a ceo from a potato chip factory?

I guess yall think your customers are stupid, but some of us do watch what is happening these days. A iff

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User's recommendation: Try a different brand.

Resolved
Charles M Mgd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mason City, Iowa

Resolved: I have an idea for making brushing teeth for kids fun

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I'm proposing a cap for a toothpaste that is shaped anything that has a mouth. This cap would open and the toothpaste would come out of it and closes. The cap could be shaped from a animals to people and marval carter's.

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Cons:
  • More in a toob

Preferred solution: Just passing on some information

User's recommendation: Anytime

Anonymous
map-marker Newport, Oregon

I would like to know what has happened to crest tooth paste? The most recent supply purchased at Costco is no longer tooth paste but tooth soup. it runs out of the tube. I do not like this change

It's not toothpaste, more like tooth soup. I will have to find another product supplier for my toothpaste.

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User's recommendation: No I would not recommend this to anyone. It's no longer tooth paste, but tooth soup

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